Our history

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About Resilience is the product of a long standing effort by PANTA RAY, a well-known training and management consulting firm in the resilience industry, to raise awareness on matters of organizational resilience.

PANTA RAY was founded in Milan in 2009 by Gianna Detoni, after a 30-year period at JPMorgan Chase Bank.

Her professional experience helped Gianna in understanding that the market for resilience was still widely unexplored and filled with untapped potential, not only in Italy but also in Europe and in the rest of the world.
In its first years of activity, PANTA RAY’s main goal was to create a market for consulting and training in business continuity and crisis management, which up to that point had been unheard of in Italy. Essential to this goal was PANTA RAY’s achievement of licensed training partnership with the Business Continuity Institute in 2010, which allowed the company to hold its own certification courses.

The first consulting activities, always carried out according to the founder’s vision, have been one of the main reasons behind PANTA RAY’s positive performance.

In 2011, she became a BCI Approved Instructor, an authorized professional who is allowed to hold training courses for the Business Continuity Institute. In 2014, she founded the BCI Italy Chapter of which she became the leader.

In 2014, PANTA RAY had a turning point. As Alberto Mattia came into the picture as the CEO and General Manager, the company took upon itself the challenge to grow and develop and to establish itself internationally as well.

As the business grew, so did its workforce.

Since then, PANTA RAY delivered continuity and resilience projects for a number of large companies in every segment. At the same time, the company has been able to create an effective partner network that has encouraged its growth. It became a reseller partner for the best resilience software solutions on the market, such as those proposed by Everbridge, which are used to manage mass notifications in case of emergencies and crises, and those by Castellan, which manage business continuity programs.

During these past years, the company has contributed to popularizing knowledge of both organizational resilience methodology and practice, not only by training over 250 professionals in Italy and abroad, but also thanks to sponsored international events, in particular the BCI Italy Chapter initiatives, which were coordinated by the very same PANTA RAY team. The company also sponsored the BCI European Awards 2018 held in Milan for the first time in the history of the Institute.

In 2018, as further proof of the company’s pursuit of excellence, PANTA RAY implemented a management system that granted them an ISO certificate 9001:2015. In the last two years, the company has consolidated its results on the Italian market and has begun to lay the groundwork for internationalizing its business, starting in 2021.

In 2014, PANTA RAY had a turning point. As Alberto Mattia came into the picture as the CEO and General Manager, the company took upon itself the challenge to grow and develop and to establish itself internationally as well.

As the business grew, so did its workforce.

Since then, PANTA RAY delivered continuity and resilience projects for a number of large companies in every segment. At the same time, the company has been able to create an effective partner network that has encouraged its growth. It became a reseller partner for the best resilience software solutions on the market, such as those proposed by Everbridge, which are used to manage mass notifications in case of emergencies and crises, and those by Castellan, which manage business continuity programs.

During these past years, the company has contributed to popularizing knowledge of both organizational resilience methodology and practice, not only by training over 250 professionals in Italy and abroad, but also thanks to sponsored international events, in particular the BCI Italy Chapter initiatives, which were coordinated by the very same PANTA RAY team. The company also sponsored the BCI European Awards 2018 held in Milan for the first time in the history of the Institute.

In 2018, as further proof of the company’s pursuit of excellence, PANTA RAY implemented a management system that granted them an ISO certificate 9001:2015. In the last two years, the company has consolidated its results on the Italian market and has begun to lay the groundwork for internationalizing its business, starting in 2021.

Since 2019 PANTA RAY has also been developing its own original thought leadership content, such as research reports, articles and webinars, through a dedicated Research and Intelligence unit. To this day, thousands of professionals rely on our content to carry out their daily jobs and support their organizations in facing new challenges. Due to the increasing demand for information on how to improve organizational resilience levels, creating About Resilience was a natural step forward.