News and insights

From News to Crisis: Key Factors in Event Escalation

Why do some events become crises while others do not? The phenomenon where certain events escalate into crises while others with potentially more severe effects...

The tenuous boundary between reality and perceptions in crisis management

An insight I share during crisis management training sessions, which I also apply in consultancy, is that the organization should align itself with stakeholders'...

When the party’s over

If you ever visit Northern Italy between January and February and you wish to experience local folklore, the Venice Carnival is an event not...

After the Quake: some Reflection

November 23, 1980, at 7:35 PM, the Southern Apennines (Irpinia, Italy) were rocked by an earthquake measuring 6.9 on the Richter scale, an event...

What I honestly think about ‘you’

This week Chiara Ferragni, Italy’s best-known influencer and digital entrepreneur, involved in a crisis that erupted in December and dubbed #PandoroGate, was a guest...

Resilience: Embracing Empathy, Generosity, and AI Solutions

A core component of an organization is business resilience, which represents a key competence as it enables adaptation, recovery, and thriving in the face...

Can we boycott Chiara Ferragni? The commentary on the crisis case

Two weeks after the #PandoroGate outbreak, here are my thoughts on the case involving Italy’s best-known influencer and digital entrepreneur. The facts, in order To understand...

AI and Disaster Management: potential and applications

Artificial Intelligence (AI) Since its launch in November 2022, ChatGPT has sparked a significant impact on Artificial Intelligence’s presence in in the public domain, evoking...
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