Case studies

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Case studies

High cost of racism in high fashion: a case study on Dolce and Gabbana’s cultural appropriation

Established in 1985, Dolce & Gabbana, also known as D&G, is a high-end fashion house established by Italian designers Domenico Dolce and Stefano Gabbana....
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Case studies

Humor and humility saved the chicken: the KFC logistics blunder

In February 2018, KFC found itself in an ironic riddle as more than two thirds of their outlets in the UK had to close...
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Case studies

Volkswagen USA – Libertyville Case

The context On February 23rd, 2023, a shocking incident happened in Libertyville, a suburb village of Chicago, USA. During the day, a woman was attacked...
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Case studies

The Portanova case study: lack of crisis management in the Italian football industry

Manolo Portanova is an Italian professional footballer playing for Genoa CFC, Italy’s oldest club (currently relegated to Italy’s lower division, Serie B). Born in...
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Case studies

Committing to culture of goodwill: Cantor Fitzgerald on 9/11

On a seemingly ordinary morning, a sudden and big crash shook the United States. Cantor Fitzgerald lost two-thirds of its workforce to what was...
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Case studies

A deep dive into BP’s Deepwater Horizon Spill: a case study

Under pressure – the disaster Considered as the biggest marine disaster in history, on April 20th, 2010, the Deepwater Horizon oil rig exploded in the...
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Case studies

Domino’s Pizza, the toss and turn

From its first store in 1967 to its current 18,000+ branches worldwide, who would have thought that Domino’s had once faced a crisis on...
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Case studies

Super Typhoon Rai: a disaster risk framework

A few days short of Christmas day, Super Typhoon Rai, locally known as Odette, ravaged the southeastern part of the Philippines with sustained winds...
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Case studies

Resilience strategies for complex supply chains: Volkswagen AG

From Dr. Paolo Trucco and Dr. Alessandra Negri. Headquartered in Wolfsburg, Volkswagen AG is a German leading company in the automotive sector, which manufactures and...
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Case studies

Resilience strategies for complex supply chains: Johnson & Johnson

From Dr. Paolo Trucco and Dr. Alessandra Negri. Johnson & Johnson is a multinational organization in the health care sector, which manufactures medical devices and...
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Case studies

Resilience strategies for complex supply chains: Procter and Gamble

From Dr. Paolo Trucco and Dr. Alessandra Negri. Procter and Gamble Co., known as P&G, is a global leader in fast-moving consumer goods. It operates in...
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Case studies

Resilience strategies for complex supply chains: Goodyear

From Dr. Paolo Trucco and Dr. Alessandra Negri. The Goodyear Tire and Rubber Company is one of the world’s leading tire companies. It develops, manufactures,...
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